Privacy Policy

Sullivan Locksmith Services ("we", "us", or "our") collects personal information you provide directly through our appointment forms, phone calls, and emails — including your name, contact information, service address, and a description of the service you need.

We also collect basic technical information automatically through analytics tools when you visit https://sullivanlocksmithservices.com — including your IP address, browser, and pages visited.

We use the information we collect to dispatch technicians, follow up on appointments, send service reminders, and improve our website. We do not sell or rent your personal information to third parties.

If you opt in, we may also send you occasional service tips and seasonal reminders via email or SMS. You can unsubscribe at any time.

We use industry-standard encryption (TLS) for data in transit, and access controls to limit who can see your data. Our team is trained on data privacy and we audit access logs regularly.

We retain personal information only as long as needed to deliver the service or comply with legal obligations.

We use cookies and analytics services (such as Google Analytics) to understand how visitors use our website and to improve the experience. You can disable cookies in your browser settings; some site features may not function fully without them.

You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, email us at sullivanlocksmith@gmail.com.

Questions? Email us at sullivanlocksmith@gmail.com or write to us at 229 Sullivan St, New York, NY 10012.